Your initial deposit of 50% reserves your treats and date and is non-refundable. Your deposit can only be transferred to a different date upon approval.
We must receive the balance by the due date indicated on the invoice or contract is null and void, and deposit will not be refunded.
The date of your final payment is the final date for any changes of size, style, or flavors of the cake and treats. Any changes requested after this date cannot be made.
Delivery and setup fees are included in the total invoice if applicable.
We are not responsible for any damage to the cake/treats after setup and/or delivery is complete. You are responsible for providing an appropriate and secure table and/or environment for the cake(s) and treats. The optimal room temperature of 70 degrees or below. Cheesecakes must be kept chilled by freezing or refrigeration as they are NOT shelf stable. Flowers must be placed in water within 2 hours of receiving.
If you or your representative elects to pick up, you assume all liability and responsibility for the condition of the cake/treats once it leaves.
On occasion, we will photograph our cakes/treats, and we reserve the right to use any photographs for display or promotion without compensation to you.
Our products may contain or come into contact with milk, wheat, nuts, soy, and other allergens. You agree to notify your guests of this risk and hold us harmless for allergic reactions.
All cheesecakes must be kept chilled in a freezer or refrigerator after pick up or delivery within 30 mins. All treats must be transported in air conditioned vehicles. All treats are inspected upon delivery or pick up for quality, upon receipt, product can not be exchanged or refunded. All dipped products must be kept at cool temps or refrigerated.
Local delivery and set up is $50 for events. Outside of the 10-mile radius, we can deliver and set up for a fee of $0.75 per mile round trip. It is your responsibility to ensure that the event location is open and available for set up at the appointed time. Should we have to wait at the site for the event location to be opened, you will be billed for the time at a rate of $25 per 15 minutes that must be paid before the setup of your cake/treats.